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Ordering:
You may place your order with Excalibur by phone, fax or mail.

Email:
customerservice@excaliburdci.com

Phone:
1-888-308-1134
8:00am to 5:00pm Pacific Time
Monday thru Friday

Fax:
1-775-783-1548
24 Hours a day. An Excalibur representative will confirm your order the next business day upon request.

Mail:
Excalibur Lab Specialists, Inc.
2232 Meridian Blvd., Suite 100, Minden, NV. 89423

Shipping & Delivery:
Orders are routinely shipped from Excalibur facilities within 24 hours using a ground carrier unless you request an express delivery or different carrier. Orders are shipped F.O.B. shipping point and freight is itemized on the invoice.

Damaged Goods:
Although Excalibur makes every effort to carefully pack each order, we must rely on the carrier for safe delivery. If you receive broken or damaged products, the damage should be noted on the freight bill or receipt and signed by the carrier’s agent. Any necessary forms for filing claims should be supplied by the carrier. Excalibur is not liable for damages sustainted
while product is in transit.

Returns:
If a product is shipped as a result of an error made by Excalibur it may be returned for replacement or credit. However, if a product has been overstocked or its use discontinued, it may be returned only at Excalibur discretion and may be subject to a 20% restocking fee.

Other Terms:
*Prices are subject to change without notice.

All orders require a $200 mimimum purchase